WEEK 9 (28dec-1jan)

In this week, they dont give any task and they want me to prepare my report about my practical. I use that time efficiently. At that time, I collect all the information from the staff and asked them when I dont understand about the process. En Roymi and En. Alastayr give their cooperation with me to get the dat for examples, Sales Process Chart, Request For Customer Form, Delivery Order Form and Invoice.

WEEK 8 (21dec-25nov)

In Monday, I meet the En.Khairul Naim to tell him that I was finished my practical next week. He told me to see him one week earlier to ensure that the information about my practical can be settled in this week.

In this week, I was continue my task in the sales process. I do the RFQ, Purchase Order, Delivery Order and Invoice. I was monitored by En.Alastayr and En.Roymi in order to avoid mistake.

They also teach me how to use the ERP system that contained the data about the sales process.

WEEK 7 (14dec-18dec)

In this week, The General Manager Of human Resource Department, En Nazri asked me to makes a booklet for the "Hari Anugerah Cemerlang TCI". I was told to use the Microsoft Publisher in order ro make this task. This task require several day because lack of knowledge about this. After the task complete, I send the task to the assistant Manager of Human Resource Department, Cik Marlia.






In 17 December, I learned the new things. I helped them in "Stock Count" activity. I was monitored by En.Roymi to count the stock. From this activities, I know the type of Cable, the size of Cable and many more.

WEEK 6 (7nov-11nov)

The General Manager of Sales Marketing Department, En Khafid Masduki give me a task to be complete in this week. He want me to do the Sales Analysis from year 2006 until 2009. In order to complete the task, I go and see En.Alastayr to get the information. I get the information about the sales from the system that helped by En.Alastayr and En.Roymi. After I get the information needed, I make are pie chart, graph in the Microsoft Power Point to make it easier to En.Khafid Masduki to present the information the Managing Director in Tenaga Cable Industries, En.Ghous. I took several day to complete this task because the data they gave are incomplete and its took several day to analysis the data given. The task makes me excellent in term of use of the Microst Power Point and Microsoft Excel. Before this, I just know the general about this.



After I completed the task given by En.Khafid Masduki, En. Jazli and En.Nasaruddin brought me to the Tenaga Nasional Berhad, Jalan Timur to meet the clients. From that meeting, I know how to faced with the clients and how to handled the situation effectively.

WEEK 5 (30nov-4dec)

After they gave me the general view of the sales process last week, this week they want me to involved in the sales process.

 Receive inquiry from the customer and record in the log book
 Reply to the customer in writing to excuse from quoting if not within
product range
 If yes, checking customer’s background and cable specification
 Prepare RFQ Customer’s product info shall be filled up for committee
evaluation
 Prepare costing sheet in order to decide product pricing and payment term
 If decision by committee not to proceed, ten excuse from quoting
 If yes, the quote to the customer and indicate all terms and condition
 If necessary call for a negotiation with customer
 If unsuccessful ,then excuse from supply
 In successful, then customer will give award letter/ order.
 Acceptance and review on commercial terms.
 Then customer will proceed with purchase order after we accept the order.
 Issue works order to the planning unit. Need approval from MD.
 Planning will decide based on committee’s decision, either we go for
In-House Production or we go for OEM /Sub process


First of all, Puan Syaidatul ask me to do the Request For Customer (RFQ. After I complete the RFQ, I send the sheet to the Finance Department to get the Costing sheet. Costing Unit will produce the Costing Sheet. This sheet contains of the market price for the raw material. When I get the costing sheet, I prepared the RFQ for the customer. The RFQ should have the information that the customer want send by fax in the Inquiry Form. In this week, I have to prepared a lot of RFQ that monitored by Puan syaidatul. She gave me the teach and guidance in order to avoid mistakes.

WEEK 4 (23nov-27nov)

In first day in this week, I was conducted by Puan Khadijah to visit the factory that produced primary cable in Tenaga Cable Industries. First factory that I visit is XLPE factory.



This cable are used for underground. For that reason, are cable used for underground are more durability. XLPE Cable are main product of the Tenaga Cable Industries. Another factory that contribute more profit in this company is OPGW Cable.




OPGW Cable used for telecommunication systems with high capacity and reliability can be obtained because the optical fibers used have low loss and increased bandwidth compared with metallic conductors and are free from electromagnetic interference.Other than that, OPGW are economical systems can be achieved because power transmission and signal transmission are possible simultaneously, by one transmission line.

From visiting the factory, I learned something that I never know before. First of all I know the process of the cable, and then the uses of the cable and at the same time I know that there are many cable in the world.

The next day, I was placed at Sales and Marketing Department to continue my Internship. I report to the General Manager of Sales and Marketing Department, En Khafid Masduki. And then, I was supervisored by En.Alastayr Zahery. As usual, I was introduced to the staff of the department. They told me the work done by the Sales and Marketing Department. In addition, En. Alastayr was told me the sales process in the company. In this week, they just brief me about the general view of the sales process to make it easier to me to involve in the process after this.

WEEK3 (16nov-20nov)

In this week, I was learned the principle of 5's practice by Tenaga Cable Industries Sdn Bhd. 5S is an acronym for five Japanese words that are Seiri, Seiton, Seiso, Seiketsu and
Shitsuke. 5S is a very popular productivity improvement program in Japan
today, and is becoming popular in many other countries for the following solid reasons, the workplace becomes clean and better organized,results are visible to everyone - insiders and outsiders, visible results enhance the generation of more, and new ideas, people are naturally disciplined, operations on the shop-floor and office become easier and safer, people become proud of their clean and organized workplace and as a result the company s good image generates more business.

First is sorting. Sorting is the process that involves selecting what you need to complete the job and removing everything else from your work area. Second is set, arrange remaining items so they are easy to select, use and return to their proper location . Third is shine. Shining is powerful because its purpose is to find the reason why things become dirty. Emphasis is on the removal of dust, dirt and grime to reveal the source and eliminate it. And then standardize. Standardizing creates are work are free from checklists, if good standards are put in a place it will easier to maintain and continue improving. Last but not least is sustain. Sustaining is the end result of how well we have performed the previous S's. In sustainment stage, thinks of ways to eliminate effort in maintaining an area. I was learned the principle of 5's and then try to practice it in the company. At the end of the month, the person in charge will check every department to give mark on the use of 5's.

After I learned the principle of 5's, they gave another task related to the concept. First of all, I arrange the file in a proper manner to make it easier to them to find the data. And then, I creates a labels to the file and all the things in this offices. It make them to find the things they want in a easier ways. By the end of this week, I found that the office environment change a little bit after all the principle of 5's are adapted.

WEEK 2 (9nov-13nov)

I started my duty in Human Resource Department. First of all, I report to the General Manager of Human Resource Department,En.Roslan. After that, I was introduced to all of the staff in HR Department by En.Khairul Naim Seruani. I was told to familiar with the environment in this company.

In the same week, Puan Azliyana gave me the task to check the Time sheet of the staff that do the Overtime from January until November. This is because there are increase in overtime allowances from January 2009. So I was check all the Time sheet of the staff and calculate the increment. After that, I was told to kick in the data about the allowance into the system. I took several day to complete the task because of the number of staff in this company is to big. Other that, the task is difficult because the data are sort improper. By the end of this week, I complete my task and gave my task to the Puan Azliyana.

WEEK 1 (2nov-6nov)

At 7.45am, I arrived at Tenaga Cable Industries located at Lot 2, Jalan P/12, Section 10, Kawasan Perusahaan Bandar Baru Bangi, Selangor Darul Ehsan, Malaysia which occupies more than 54, 000 sq meters of land area and more than 14,000 sq meters of build up area.

At 8am, Iall the staff of the company have a assembly. I just followed them. It is aroutime for them to have a assembly in early of the month. All the General Manager will talk about the things that happen in the previous month. After the assembly, I went to the Human Resource Department to meet the Executive of Training to report. I met the En.Khairul Naim to report. He told me all the Rule and Regulation in the company. Other that, he told that the working time in the company. The working time in this company is from 8am to 4.45pm.

Ant then, I have an induction session for one week. The Induction session was handled by Miss Marlia Ramli and Pn.Faridah. Both of them told me the background of the company. the company started in 1957, as Malayan Cables Limited (the first cable manufacturer in Malaysia) Tenaga Cable Industries Sdn Bhd has a long fifty glorious years and illustrious history of growth and achievements. In 1999, Tenaga Nasional Berhad, Malaysia utility giant, acquired majority shares through its wholly owned subsidiary, TNB Ventures Sdn Bhd and renamed the company as Tenaga Cable Industries Sdn. Bhd. or TCI.

The important things that they told me is the product that produced by this company:

XLPE Insulated Cables	PVC Insulated Cables	Pilot Cables
Overhead Alum.	Aluminium / Alloy Rods	OPGW

At the end of the week, I met En.Khairul Naim to know my department. He placed me at MIS Department because my course more in IT. Because of the guider at MIS Department not have time to teach me, En.Khairul Naim placed me to the HR Department for a while.