WEEK 5 (30nov-4dec)

After they gave me the general view of the sales process last week, this week they want me to involved in the sales process.

 Receive inquiry from the customer and record in the log book
 Reply to the customer in writing to excuse from quoting if not within
product range
 If yes, checking customer’s background and cable specification
 Prepare RFQ Customer’s product info shall be filled up for committee
evaluation
 Prepare costing sheet in order to decide product pricing and payment term
 If decision by committee not to proceed, ten excuse from quoting
 If yes, the quote to the customer and indicate all terms and condition
 If necessary call for a negotiation with customer
 If unsuccessful ,then excuse from supply
 In successful, then customer will give award letter/ order.
 Acceptance and review on commercial terms.
 Then customer will proceed with purchase order after we accept the order.
 Issue works order to the planning unit. Need approval from MD.
 Planning will decide based on committee’s decision, either we go for
In-House Production or we go for OEM /Sub process


First of all, Puan Syaidatul ask me to do the Request For Customer (RFQ. After I complete the RFQ, I send the sheet to the Finance Department to get the Costing sheet. Costing Unit will produce the Costing Sheet. This sheet contains of the market price for the raw material. When I get the costing sheet, I prepared the RFQ for the customer. The RFQ should have the information that the customer want send by fax in the Inquiry Form. In this week, I have to prepared a lot of RFQ that monitored by Puan syaidatul. She gave me the teach and guidance in order to avoid mistakes.